Customer Care & Support
We're Here to Help
Have a question about an order, size exchange, or a curated brand collection? Connect directly with our team.
Helpline
Direct phone assistance for urgent order queries and delivery coordination.
+880 1733-238680Sat – Thu, 10:00 AM – 8:00 PM BST
Email Support
Send us your order reference, feedback, or brand partnership proposal.
support@shelfbd.comResponses within 12–24 business hours
Headquarters
Operational hub and vendor dispatch coordination in Dhaka.
West Dhanmondi, Dhaka 1209, Bangladesh
Online order fulfillment onlyLooking for self-service answers?
Check our delivery timelines, nationwide COD terms, or 3-day size exchange process.